Shipping Methods

We offer several shipping options for our customers to choose from, including Free Standard Shipping, Standard Shipping, Secured Shipping and Fast Secured Shipping. The shipping cost for each option is as follows:

• Free Standard Shipping: $0.00
• Standard Shipping: $25.00
• Secured Shipping: $45.00
• Fast Secured Shipping: $75.00

Processing Time

All orders are processed within 1-3 business days. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Delivery Time

The delivery time for your order will depend on the shipping method you choose and your location.

• Free Standard Shipping: 15-21 business days
• Standard Shipping: 11-15 business days
• Secured Shipping: 7-10 business days
• Fast Secured Shipping: 3-7 business days

Shipping Restrictions

We currently offer the Worldwide Shipping. We do not ship to P.O. Boxes or APO/FPO addresses.

International Shipping

At this time, we offer the international shipping.

Damaged Items

If you receive a damaged item, please contact us immediately at Contact@Makfo.com. We will work with you to resolve the issue and, if necessary, arrange for a replacement.

Lost Or Stolen Packages

We are not responsible for lost or stolen packages that have been confirmed as delivered by the carrier. If your tracking information indicates that your package has been delivered, but you have not received it, please contact the carrier to file a claim.

Returns And Refunds

Our return and refund policy can be found in our Return & Refund Policy.

Contact Us

If you have any questions about our shipping policy, please contact us at Contact@Makfo.com. We will be happy to assist you.

At Makfo, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a hassle-free return and refund policy. Please read the following carefully to understand our policy:

Returns

We accept returns on all products within 30 days of the original purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. To initiate a return, please email us at contact@makfo.com with your order number and reason for the return. We will provide you with a return authorization number and instructions on how to return the item.

Refunds

Once we receive your returned item, we will inspect it to ensure that it is in the same condition as when you received it. If the item meets our return policy criteria, we will issue a refund to your original payment method within 7 business days. Please note that we do not refund shipping charges.

Exchanges

If you received a defective or damaged item, we will exchange it for a new one. Please email us at contact@makfo.com with your order number and a description of the issue. We will provide you with a return authorization number and instructions on how to return the item. Once we receive the item, we will send you a new one.

Contact Us

If you have any questions or concerns about our return and refund policy, please contact us at contact@makfo.com. We will be happy to assist you.

Thank you for choosing Makfo.com for all of your backpack and travel gear needs. We are committed to providing our customers with the highest quality products and the best possible shopping experience. If you have any questions or concerns, please don't hesitate to contact us.

Email

The best way to reach us is by email at contact@makfo.com. We strive to respond to all inquiries within 24 hours, and we are always happy to help with any questions or issues you may have.

Social Media

You can also connect with us on social media for the latest news, promotions, and product updates. Follow us on Instagram, Facebook, and Twitter to stay up-to-date on all things Makfo.com.

Address

Makfo.com is an online store, and we do not have a physical retail location. However, our products are shipped from our warehouse in the United States.

Returns and Exchanges

If you need to make a return or exchange, please email us at contact@makfo.com to initiate the process. For more information on our return policy, please visit our Frequently Asked Questions page.

At Makfo.com, we are committed to providing our customers with the best possible shopping experience. If you have any questions or concerns, please don't hesitate to reach out to us. We are always happy to help!